Question 1

What Kind of Service Can I Expect?

Accepted Answer

Think attentive hospitality rather than formal resort service. We're here to help with recommendations, planning adventures, and making your stay comfortable.

Question 2

Are there resorts in Bryson City, North Carolina?

Accepted Answer

Yes. Bryson City offers everything from cabin rentals and hotels to traditional resorts. Long View offers something a little different.

Rather than a large resort experience, Long View is a boutique mountain guesthouse inspired by Scandinavian hospitality. Guests enjoy stunning views, thoughtfully designed accommodations, complimentary breakfast, spa experiences, and local insight from hosts who know and love the Smokies.

It's ideal for travelers seeking a quieter, more personal mountain getaway.

Question 3

Is LongView a Fancy Resort?

Accepted Answer

No. LongView is a boutique mountain guesthouse and spa. We offer personalized hospitality, comfortable accommodations, breakfast, and local guidance, but we do not operate as a traditional full-service resort.

Question 4

Is breakfast included when you stay at Long View Resort?

Accepted Answer

Yes, breakfast is included each day of your stay and is covered by the hotel's resort fee.  Breakfast is buffet style served beginning at 8:30am in our main lodge and ending at 10am each day.

Question 5

Is There a Restaurant on Site?

Accepted Answer

No. Guests enjoy breakfast each morning, and we offer convenient food and snack options in the lodge. We are also happy to recommend local restaurants and help coordinate takeout options.

Question 6

Can Long View Resort accommodate food allergies?

Accepted Answer

Yes!  Our dedicated staff can work with any special food need you may have.  Just let us know your specific needs by calling us at 828-273-7537 ahead of time or simply speak with our staff upon arrival at the resort and we'll make sure you'll have foods that will work for you while you're with us.

Question 7

What else is included in the resort fee?

Accepted Answer

In addition to breakfast, the resort fee also affords you many other options during your stay at Long View Resort.  You'll find in-room chocolates waiting for you at check-in and real mountain spring water in your room .  You'll also find backpack coolers with ice packs available for borrow during your stay and also hiking dry bags to help make your daily adventures easier to navigate.  In warmer months, commercial river tubes are also available for borrow during your stay, making one of Bryson City's most popular activities - river tubing - totally free for you and your family.  There is free fire wood for our fire pits for your use while you're here, and you'll also be able to shop right at the resort from our hand-picked selection of local artisans.  And of course, our staff is ready to help you plan your adventures each day from start to finish so you don't miss a thing, even if all you want is someone to pick up your take-out for you.

Question 8

Are pets welcome at Long View Resort?

Accepted Answer

Yes, but only in our Longhouses.  Due to health code restrictions, pets are not allowed inside the main lobby area or any lodge room in the main lodge.  But pets are welcome in any of our four Longhouses.  If you are bringing your pets, please be aware that there is a $100 pet fee and that pets may not be left alone on the resort property.

Question 9

Do I need a special vehicle to drive to Long View Resort?

Accepted Answer

No.  Most cars can traverse our drive without issue.  If you are concerned about driving your car while you're at Long View Resort, our staff is happy to valet park your car free of any charges for doing so.

Question 10

What happens if I need to cancel my stay at Long View Resort?

Accepted Answer

Cancellations happen, and we're happy to help in the event something happens to your plans.  If you booked directly with us through our website, we are happy to offer you a cash refund of your deposit less a 10% cancellation fee as long as you cancel your reservation at least 30 days prior to your arrival date.  If you need to cancel in less than thirty days, we are happy to issue you a full credit for anything that you have paid to the resort that can be used against another stay of your choice in the future.  This credit will never expire.  If you've booked your stay with us through one of our booking partners like Expedia or Booking.com you'll need to contact those platforms directly to discuss your cancellation options.  We do not have any flexibility for reservations made through third-party booking engines.

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