
Frequently asked questions
Yes, there are several resorts in Bryson, catering to all sorts of preferences. Long View Resort is the newest in the area, having just opened its main lodge in mid-2024. Long View is considered a micro-resort, which allows only a handful of guests to enjoy the resort at any one time. Only twenty four guests can be at Long View Resort at once, which curates an exclusive feel and allows guests both the chance to escape from others and connect with new travelers that appreciate the same levels of luxury. The resort is styled after modern Scandinavian themes and offers a soothing atmosphere to enjoy the natural surroundings of the Great Smoky Mountains. There are many amenities available to Long View guests, but the most appreciated is our enhanced concierge service offered by our dedicated staff. We strive to make sure that you never miss an experience simply because you didn't know it was available and that your vacation is truly the stress-free escape you were hoping for.
Yes, breakfast is included each day of your stay and is covered by the hotel's resort fee. This fee is required for guests who have chosen to stay in the main Lodge, and it is optional for guests planning on staying in our Longhouses. Our Longhouses have full kitchens in each one, so it is possible to prepare your own meals in order to save on the resort fee. However, with delicious homemade breakfasts prepared daily by our dedicated staff, the nominal resort fee is worth every penny.
Yes! Our dedicated staff can work with any special food need you may have. Just let us know your specific needs by calling us at 828-273-7537 ahead of time or simply speak with our staff upon arrival at the resort and we'll make sure you'll have foods that will work for you while you're with us.
In addition to breakfast, the resort fee also affords you many other options during your stay at Long View Resort. You'll find in-room chocolates waiting for you at check-in, a welcome beverage of your choice when you arrive so you can start to relax and unwind, and our staff often prepares hors d'oeuvres in the evening to share with our guests free of charge. You'll also find backpack coolers with ice packs available for borrow during your stay and also hiking dry bags to help make your daily adventures easier to navigate. In warmer months, commercial river tubes are also available for borrow during your stay, making one of Bryson City's most popular activities - river tubing - totally free for you and your family. There is free fire wood for our fire pits for your use while you're here, and you'll also be able to shop right at the resort from our hand-picked selection of local artisans. And of course, our staff is ready to help you plan your adventures each day from start to finish so you don't miss a thing, even if all you want is someone to pick up your take-out for you.
Yes, but only in our Longhouses. Due to health code restrictions, pets are not allowed inside the main lobby area or any lodge room in the main lodge. But pets are welcome in any of our four Longhouses. If you are bringing your pets, please be aware that there is a $100 pet fee and that pets may not be left alone on the resort property.
No. Most cars can traverse our drive without issue. If you are concerned about driving your car while you're at Long View Resort, our staff is happy to valet park your car free of any charges for doing so.
Cancellations happen, and we're happy to help in the event something happens to your plans. If you booked directly with us through our website, we are happy to offer you a cash refund of your deposit less a 10% cancellation fee as long as you cancel your reservation at least 30 days prior to your arrival date. If you need to cancel in less than thirty days, we are happy to issue you a full credit for anything that you have paid to the resort that can be used against another stay of your choice in the future. This credit will never expire. If you've booked your stay with us through one of our booking partners like Expedia or Booking.com you'll need to contact those platforms directly to discuss your cancellation options. We do not have any flexibility for reservations made through third-party booking engines.

